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We are here to help you !
We are available to answer any questions you may have about our service or any other subject related to shared accommodation via :
Live chat: from 9.00 am to 5.00 pm, Monday to Friday
Report a problem in your shared flat
Fill in the form, making sure you mention the shared property concerned, the address and your contact details.
Obtain some help
Question space
To speak to an agent (or to Algo 🦊), you can click on the bubble icon at the bottom right of the screen and write your message. We'll get back to you as soon as possible.
Here you will find the most frequently asked questions, organised by topic.
FAQ
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